Search found 322 matches

by support
24 Sep 2012, 06:09
Forum: TimeToPhoto support
Topic: Re-naming audio
Replies: 1
Views: 8554

Re: Re-naming audio

Hello

Sorry TimeToPhoto works with JPGs only.
by support
25 Jun 2012, 05:36
Forum: TimeToPhoto support
Topic: Font size & colour?
Replies: 1
Views: 8565

Re: Font size & colour?

Hello

By default TimeToPhoto uses red color and size = 40.
by support
17 May 2012, 05:56
Forum: TimeToPhoto support
Topic: Inconsistent file size with same settings
Replies: 1
Views: 8114

Re: Inconsistent file size with same settings

Hello

Could you send one original test photo and 2 different sizes photos made on the same settings to support@avpsoft.com
by support
07 Mar 2012, 08:05
Forum: APBackUp/Save2ftp support
Topic: Advance scheduler
Replies: 1
Views: 7178

Re: Advance scheduler

Hello You can use the "Repeat" panel to configure that. For example: You want to start the task on working days from 9.00 to 17.00 each 10 minutes. Set Schedule type = "Within weeks" and select working days. Set "Start time" = "9.00" Set "Repeat" = on Repeat->Every = 10 minutes Repeat-> Time period ...
by support
07 Mar 2012, 07:47
Forum: APBackUp/Save2ftp support
Topic: Path Invalid - not monitored
Replies: 3
Views: 9225

Re: Path Invalid - not monitored

Hello

Is the source folder a network folder or is it a local folder. Please send APBackup.log file and ARhTasks.bpd to support@avpsoft.com
http://avpsoft.com/blog/2009/06/30/save-apbackup-confi/
by support
28 Jan 2012, 18:27
Forum: APBackUp/Save2ftp support
Topic: Incremental Backup using Save2ftp
Replies: 1
Views: 7157

Re: Incremental Backup using Save2ftp

Hello

You should use the "Include only if Archive attribute is set" and "Clear Archive attribute" flags on the "Source files" panel. In this case Save2FTP saves only new and changed files from the last backup.
by support
05 Oct 2011, 06:10
Forum: APBackUp/Save2ftp support
Topic: save2ftp: Floating point division by zero
Replies: 1
Views: 7354

Re: save2ftp: Floating point division by zero

Hello

Could you send a full save2ftp.log file to support@avpsoft.com
Also please try to install the trial APBackup version and check if it works on this task.
http://avpsoft.com/products/apbackup/download/
by support
05 Jul 2011, 13:47
Forum: APBackUp/Save2ftp support
Topic: Garbled text email notification
Replies: 2
Views: 8315

Re: Garbled text email notification

Hello

Could you forward one of those messages to support@avpsoft.com. And also please send the <task number>.bdy file. You can find it in C:\Documents and settings\All users\application data\APBackup\
by support
23 Jun 2011, 05:43
Forum: Universal Desktop Ruler support
Topic: Universal Desktop Ruler v3.2.3226 Copy to Clipboard Problem
Replies: 3
Views: 11076

Re: Universal Desktop Ruler v3.2.3226 Copy to Clipboard Prob

Hello

Please update UDR to 3.6. If your license key doesn't allow this upgrade please send request to support@avpsoft.com with link to this topic to get a free upgrade key.
by support
20 Jun 2011, 14:15
Forum: APBackUp/Save2ftp support
Topic: Evaluation questions
Replies: 2
Views: 7852

Re: Evaluation questions

Hello 1. If you check the "store full source path" option APBackup creates a folders structure as a copy of the source structure starting from the source drive root. If you uncheck this option APBackup stores folders structure starting from the source folder. Could you describe an example of destina...
by support
20 Jun 2011, 11:12
Forum: APBackUp/Save2ftp support
Topic: Empty Folders being copied
Replies: 1
Views: 7138

Re: Empty Folders being copied

Hello This can be done with the FTP folder as additional folder in the "COPY FILES" mode. You should select "Backup mode"="Copy files" and configure main backup folder to the local drive. Configure local backup folder without using "date format". And the option "If destination archive with the same ...
by support
26 Apr 2011, 20:44
Forum: Universal Desktop Ruler support
Topic: Zooming support while measuring
Replies: 1
Views: 8158

Re: Zooming support while measuring

Hello

Sorry for the long delay.
This feature has been already implemented in 3.6b. UDR 3.6 is still under construction.
You can test this feature in this special build:
http://avpsoft.com/download/udruler36b8.exe
by support
26 Apr 2011, 07:14
Forum: Universal Desktop Ruler support
Topic: running UDR on Mac (using Parallels)
Replies: 1
Views: 8374

Re: running UDR on Mac (using Parallels)

Hello Universal Desktop Ruler icon is in the system tray after startup. Does this icon appear there (the bottom-right corner of the screen)? Check taskbar settings it is possible that taskbar hide UDR icon after it starts. Could you send a screenshot of your computer desktop after the program starts...
by support
23 Mar 2011, 07:40
Forum: APBackUp/Save2ftp support
Topic: Using FTPS
Replies: 5
Views: 10388

Re: Using FTPS

Hello

Sorry APBackup works only for server side CA connection and doesn't support client side CA