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by support
28 Jan 2012, 18:27
Forum: APBackUp/Save2ftp support
Topic: Incremental Backup using Save2ftp
Replies: 1
Views: 3825

Re: Incremental Backup using Save2ftp

Hello

You should use the "Include only if Archive attribute is set" and "Clear Archive attribute" flags on the "Source files" panel. In this case Save2FTP saves only new and changed files from the last backup.
by support
05 Oct 2011, 06:10
Forum: APBackUp/Save2ftp support
Topic: save2ftp: Floating point division by zero
Replies: 1
Views: 4047

Re: save2ftp: Floating point division by zero

Hello

Could you send a full save2ftp.log file to support@avpsoft.com
Also please try to install the trial APBackup version and check if it works on this task.
http://avpsoft.com/products/apbackup/download/
by support
05 Jul 2011, 13:47
Forum: APBackUp/Save2ftp support
Topic: Garbled text email notification
Replies: 2
Views: 4960

Re: Garbled text email notification

Hello

Could you forward one of those messages to support@avpsoft.com. And also please send the <task number>.bdy file. You can find it in C:\Documents and settings\All users\application data\APBackup\
by support
23 Jun 2011, 05:43
Forum: Universal Desktop Ruler support
Topic: Universal Desktop Ruler v3.2.3226 Copy to Clipboard Problem
Replies: 3
Views: 6567

Re: Universal Desktop Ruler v3.2.3226 Copy to Clipboard Prob

Hello

Please update UDR to 3.6. If your license key doesn't allow this upgrade please send request to support@avpsoft.com with link to this topic to get a free upgrade key.
by support
20 Jun 2011, 14:15
Forum: APBackUp/Save2ftp support
Topic: Evaluation questions
Replies: 2
Views: 4460

Re: Evaluation questions

Hello 1. If you check the "store full source path" option APBackup creates a folders structure as a copy of the source structure starting from the source drive root. If you uncheck this option APBackup stores folders structure starting from the source folder. Could you describe an example ...
by support
20 Jun 2011, 11:12
Forum: APBackUp/Save2ftp support
Topic: Empty Folders being copied
Replies: 1
Views: 3866

Re: Empty Folders being copied

Hello This can be done with the FTP folder as additional folder in the "COPY FILES" mode. You should select "Backup mode"="Copy files" and configure main backup folder to the local drive. Configure local backup folder without using "date format". And the optio...
by support
26 Apr 2011, 20:44
Forum: Universal Desktop Ruler support
Topic: Zooming support while measuring
Replies: 1
Views: 3684

Re: Zooming support while measuring

Hello

Sorry for the long delay.
This feature has been already implemented in 3.6b. UDR 3.6 is still under construction.
You can test this feature in this special build:
http://avpsoft.com/download/udruler36b8.exe
by support
26 Apr 2011, 07:14
Forum: Universal Desktop Ruler support
Topic: running UDR on Mac (using Parallels)
Replies: 1
Views: 3941

Re: running UDR on Mac (using Parallels)

Hello Universal Desktop Ruler icon is in the system tray after startup. Does this icon appear there (the bottom-right corner of the screen)? Check taskbar settings it is possible that taskbar hide UDR icon after it starts. Could you send a screenshot of your computer desktop after the program starts...
by support
23 Mar 2011, 07:40
Forum: APBackUp/Save2ftp support
Topic: Using FTPS
Replies: 5
Views: 6684

Re: Using FTPS

Hello

Sorry APBackup works only for server side CA connection and doesn't support client side CA
by support
21 Mar 2011, 15:14
Forum: APBackUp/Save2ftp support
Topic: Using FTPS
Replies: 5
Views: 6684

Re: Using FTPS

Hello

SSL certificate is installed on the FTP server side. In APBackup you select only what connection to use (explicit/implicit).
by support
26 Feb 2011, 22:52
Forum: APBackUp/Save2ftp support
Topic: Open Files
Replies: 1
Views: 3929

Re: Open Files

Hello

Save2FTP doesn't use MS shadow copy
by support
28 Sep 2010, 19:27
Forum: APBackUp/Save2ftp support
Topic: Socket Error # 10060Connection timed out.
Replies: 1
Views: 5520

Re: Socket Error # 10060Connection timed out.

Hello

Do you use Proxy server? Also check if your antvirus doesn't block APBackup.exe to access to the net.
by support
28 Sep 2010, 19:16
Forum: APBackUp/Save2ftp support
Topic: Save2FTP and Vista
Replies: 3
Views: 5434

Re: Save2FTP and Vista

Hello

A free utility Save2ftp doesn't support Vista.
You can try APBackup it supports Vista and Win7.
by support
23 Aug 2010, 06:59
Forum: APBackUp/Save2ftp support
Topic: Permission problem
Replies: 1
Views: 4184

Re: Permission problem

Hello

Try to clear "Copy NTFS access rigths" on the APBackup task "Source" panel.
Also if APBackup is started as a Service check a service user account configuration.
by support
13 Apr 2010, 08:31
Forum: APBackUp/Save2ftp support
Topic: Incremental vs Differential
Replies: 5
Views: 8411

Re: Incremental vs Differential

Hello

Here is a screenshot you should set "Kind of backup":
http://avpsoft.com/products/apbackup/ap ... ration.htm

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