Search found 322 matches

by support
17 Dec 2009, 08:26
Forum: APBackUp/Save2ftp support
Topic: 15GB Zip Archive Using AP Backup Archiver
Replies: 5
Views: 11170

Re: 15GB Zip Archive Using AP Backup Archiver

Hello

Try to use 7Zip 4.65 or WinZip (trial version) to test this archive.
Also APBackup 3.6 is available and you can upgrade it.
http://avpsoft.com/products/apbackup/
by support
15 Dec 2009, 21:11
Forum: APBackUp/Save2ftp support
Topic: Email failure after upgrade to 3.6
Replies: 2
Views: 8404

Re: Email failure after upgrade to 3.6

Hello

Open APBackup->Options dilaog and enter correct User name and password on the "e-mail" panel then press "Test SMTP" button. Is this test OK?
by support
16 Nov 2009, 13:28
Forum: APBackUp/Save2ftp support
Topic: Resume Backup if drive is disconnected
Replies: 3
Views: 11007

Re: Resume Backup if drive is disconnected

APBackup creates .Tmp files only in the TEMP folder when destination ZIP file already exists and APBackup needs to update it. When APBackup creates ZIP archive it start with creating ~[task number].ZIP file and when it is completed APBackup renames it to defined ZIP file name. Could you send an exam...
by support
05 Nov 2009, 19:46
Forum: APFill support
Topic: Document size??
Replies: 5
Views: 13614

Re: Document size??

This options is usually used for documents with more than 4 colors (CMYK + additionals spots). If this options is set than GhostScript converts this file into CMYK.
If your PDF file is CMYK then there is no need to set this option on.
by support
03 Nov 2009, 08:44
Forum: APFill support
Topic: Document size??
Replies: 5
Views: 13614

Re: Document size??

Hello

30Gb is enought. Try to use another GhostScript version for example 8.64:
http://downloads.sourceforge.net/ghosts ... 864w32.exe
Just uninstall Gs 8.61,install 8.64 and restart APFill

Also could you send this PDF to test (support@avpsoft.com)
by support
03 Nov 2009, 06:59
Forum: APFill support
Topic: Document size??
Replies: 5
Views: 13614

Re: Document size??

Hello When APFill opens PDF/PS document it runs GhostScript to render it to separated TIFF files (usually 5 tiff files per page). These tiff files are saved into "Working folder" ([APFill - > Options] menu item) by default it is c:\documents and settings\<User name>\Application data\APFill\ I think ...
by support
19 Aug 2009, 06:44
Forum: APBackUp/Save2ftp support
Topic: Error message
Replies: 1
Views: 7691

Re: Error message

Could you send whole APBackup.log file.
Is there a firewall between your host and FTP server ?
Does APBackup upload some files to FTP or it stops juts on connection?
Try to use passive mode.
by support
10 Aug 2009, 08:51
Forum: APBackUp/Save2ftp support
Topic: Upload: 100%
Replies: 2
Views: 9216

Re: Upload: 100%

Hello

Usually it is firewall problem. Try to use FTP passive mode in Save2FTP.
by support
06 Aug 2009, 14:54
Forum: APBackUp/Save2ftp support
Topic: Back up FROM FTP
Replies: 1
Views: 8314

Re: Back up FROM FTP

Hello

Current version of APBackup doesn't support backup FROM FTP mode only TO ftp.
by support
31 Jul 2009, 07:00
Forum: APFill support
Topic: calculating % color
Replies: 2
Views: 9626

Re: calculating % color

Hello You can use these valuse as % of color coverage for each cartridge. Here is a good explanation: http://homeprintingtips.blogspot.com/ If results for K=0 it means your PDF or PS file has not CMYK but RGB color mode. In this case APFill uses GhostScript to convert RGB->CMY. To get results for CM...
by support
29 Jul 2009, 19:42
Forum: APBackUp/Save2ftp support
Topic: Understanding the Synchronize Feature
Replies: 5
Views: 11301

Re: Understanding the Synchronize Feature

Hello

Please download the latest APBackup bild: 3.5.5531
http://avpsoft.com/download/apbackup.exe
This bug was fixed. (Sync feature works now for FTP FULL backup (Without archive bit))
by support
04 Jun 2009, 20:16
Forum: APFill support
Topic: accuracy of ink coverage
Replies: 8
Views: 14300

Re: accuracy of ink coverage

Hello

Yes in CMYK+RGB mode "IT IS EQUIVALENT TO" is used for RGB only.

If you have additional spots in your PDF or PS document APFill can measure them (CMYK + 8 additional spots) you should use the "CMYK coverage ratio" menu item.
by support
03 Jun 2009, 16:10
Forum: APFill support
Topic: accuracy of ink coverage
Replies: 8
Views: 14300

Re: accuracy of ink coverage

CMYK coverage CAN'T be equivalent RGB coverage. So if you want to measure CMYK coverage please use "CMYK coverage" menu item.
If you use "CMYK+RGB" menu item all results except "CMYK" tab is RGB results (IT IS EQUIVALENT TO (5% PAGES) too).
by support
01 Jun 2009, 19:56
Forum: APFill support
Topic: accuracy of ink coverage
Replies: 8
Views: 14300

Re: accuracy of ink coverage

If you want to measure CMYK coverge you should use CMYK coverage mode ("CMYK coverage ratio (PS,PDF)" APFill menu item). Here are results for your document for different resolution: 50 dpi: Page C M Y K S1 S2 S3 S4 S5 S6 S7 S8 1 5,22 5,22 5,22 5,22 0,00 0,00 0,00 0,00 0,00 0,00 0,00 0,00 2 5,10 5,10...
by support
29 May 2009, 12:45
Forum: APBackUp/Save2ftp support
Topic: FAQ: Zip64 format and old archivers
Replies: 0
Views: 16331

FAQ: Zip64 format and old archivers

Q: I'm having a problem with archiving. Every time I try to archive a particular directory the resulting zip file is corrupt. Is there a limit on the zip file size or number of files that can be archived? The directory maximum size is 15 GB Qand I've tried exclusion filters in the task to get the s...