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by support
19 Aug 2009, 06:44
Forum: APBackUp/Save2ftp support
Topic: Error message
Replies: 1
Views: 4498

Re: Error message

Could you send whole APBackup.log file.
Is there a firewall between your host and FTP server ?
Does APBackup upload some files to FTP or it stops juts on connection?
Try to use passive mode.
by support
10 Aug 2009, 08:51
Forum: APBackUp/Save2ftp support
Topic: Upload: 100%
Replies: 2
Views: 5147

Re: Upload: 100%

Hello

Usually it is firewall problem. Try to use FTP passive mode in Save2FTP.
by support
06 Aug 2009, 14:54
Forum: APBackUp/Save2ftp support
Topic: Back up FROM FTP
Replies: 1
Views: 4616

Re: Back up FROM FTP

Hello

Current version of APBackup doesn't support backup FROM FTP mode only TO ftp.
by support
31 Jul 2009, 07:00
Forum: APFill support
Topic: calculating % color
Replies: 2
Views: 5156

Re: calculating % color

Hello You can use these valuse as % of color coverage for each cartridge. Here is a good explanation: http://homeprintingtips.blogspot.com/ If results for K=0 it means your PDF or PS file has not CMYK but RGB color mode. In this case APFill uses GhostScript to convert RGB->CMY. To get results for CM...
by support
29 Jul 2009, 19:42
Forum: APBackUp/Save2ftp support
Topic: Understanding the Synchronize Feature
Replies: 5
Views: 7820

Re: Understanding the Synchronize Feature

Hello

Please download the latest APBackup bild: 3.5.5531
http://avpsoft.com/download/apbackup.exe
This bug was fixed. (Sync feature works now for FTP FULL backup (Without archive bit))
by support
04 Jun 2009, 20:16
Forum: APFill support
Topic: accuracy of ink coverage
Replies: 8
Views: 9314

Re: accuracy of ink coverage

Hello

Yes in CMYK+RGB mode "IT IS EQUIVALENT TO" is used for RGB only.

If you have additional spots in your PDF or PS document APFill can measure them (CMYK + 8 additional spots) you should use the "CMYK coverage ratio" menu item.
by support
03 Jun 2009, 16:10
Forum: APFill support
Topic: accuracy of ink coverage
Replies: 8
Views: 9314

Re: accuracy of ink coverage

CMYK coverage CAN'T be equivalent RGB coverage. So if you want to measure CMYK coverage please use "CMYK coverage" menu item.
If you use "CMYK+RGB" menu item all results except "CMYK" tab is RGB results (IT IS EQUIVALENT TO (5% PAGES) too).
by support
01 Jun 2009, 19:56
Forum: APFill support
Topic: accuracy of ink coverage
Replies: 8
Views: 9314

Re: accuracy of ink coverage

If you want to measure CMYK coverge you should use CMYK coverage mode ("CMYK coverage ratio (PS,PDF)" APFill menu item). Here are results for your document for different resolution: 50 dpi: Page C M Y K S1 S2 S3 S4 S5 S6 S7 S8 1 5,22 5,22 5,22 5,22 0,00 0,00 0,00 0,00 0,00 0,00 0,00 0,00 2...
by support
29 May 2009, 12:45
Forum: APBackUp/Save2ftp support
Topic: FAQ: Zip64 format and old archivers
Replies: 0
Views: 9193

FAQ: Zip64 format and old archivers

Q: I'm having a problem with archiving. Every time I try to archive a particular directory the resulting zip file is corrupt. Is there a limit on the zip file size or number of files that can be archived? The directory maximum size is 15 GB Qand I've tried exclusion filters in the task to get the s...
by support
29 May 2009, 12:24
Forum: APFill support
Topic: accuracy of ink coverage
Replies: 8
Views: 9314

Re: accuracy of ink coverage

I've tested this document. Obviously you calculate this document for resolution <100 dpi. For resolutions >=100 you will get no difference in coverage. APFill uses ghostscript to render PDF file to separated tiff files (here resolution is used) and then calculates coverage for these tiff files. If y...
by support
28 May 2009, 11:15
Forum: APFill support
Topic: accuracy of ink coverage
Replies: 8
Views: 9314

Re: accuracy of ink coverage

Hello

Could you send these test documents to support@avpsoft.com
by support
23 May 2009, 19:24
Forum: APFill support
Topic: What about an A3 page?
Replies: 1
Views: 3833

Re: What about an A3 page?

APFill doesn't know on what paper you will print your PDF file for example you can print your document on A3 or A4 so APFill gets % of page area and you should convert them to A4 to get cost. In your case APFill gets reuslts as % of page A3 area and to convert them to A4 you should double them. For ...
by support
20 May 2009, 19:34
Forum: TimeToPhoto support
Topic: DATE AND TIME STAMP
Replies: 1
Views: 4948

Hello

TimeToPhoto creates stamped copies of your original files:
http://avpsoft.com/products/timetophoto ... ers_guide/
by support
14 May 2009, 05:27
Forum: APBackUp/Save2ftp support
Topic: Strange FTP error
Replies: 5
Views: 7503

Also please download and install the latest build of APBackup 3.5.5402. There was a bug and in some cases APBackup transfered files to FTP in ASCII mode.

http://avpsoft.com/products/apbackup/download/
by support
13 May 2009, 23:15
Forum: APBackUp/Save2ftp support
Topic: APBackUp zip/ftp problem
Replies: 5
Views: 8046

Hello

Please download the latest build of APBackup 3.5.5402. There was a bug and in some cases APBackup transfered files to FTP in ASCII mode.

http://avpsoft.com/products/apbackup/download/

Thanks

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