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Service doesn't seem to work

Posted: 03 Feb 2006, 16:56
by spraguey
I have a full APBackup license on Win2003, and I am running the service with an administrator account. I've read the other thread on this forum about registry, etc, but since I am running the service as an admin it shouldn't apply.

There is nothing in the log, and the scheduled tasks never run.

Can anyone help?

Posted: 04 Feb 2006, 21:52
by support
After you installed service you shold exit from APBackup and start APBackup_starter service. Only then APBackup starts as a servcie (You can see "service starts" in log file). If you still have this problem please send APBackup.log file to support@avpsoft.com

It worked.

Posted: 05 Feb 2006, 13:08
by spraguey
Thank you. That worked. I was starting the service and then closing apbackup. When I did it in the opposite order, everything worked out well.