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fail mail

Posted: 22 May 2006, 16:20
by sgi
Hi.
When I execute my task, a fail ocurred:

fail to send the mail: " [e-mail] "(<unknown(xx.xxx.xx.xxx)>:Client host rejected:Access denied)


How can I do ???

Thanks

Posted: 23 May 2006, 07:29
by support
It means your SMTP host is denied your connection. Make sure you mention right user name and password in the "Option" dialog. And also when configuring SMTP in this dialog press "SMTP Test" button to make sure you configure all right.

Posted: 23 May 2006, 14:47
by sgi
Thanks

Now when I execute my task, a fail ocurred:

fail to send the mail: " [e-mail] " [Connection Closed Gracefully.]



How can I do ???

Posted: 23 May 2006, 15:04
by support
This error means that server closes connection. It can be:
1. Firewall or antivirus between Save2ftp host and SMTP
2. Password and user name isn't correct

Posted: 23 May 2006, 15:31
by sgi
Hello
Even reviewing everything, it does not solve the problem to me.
Of all ways it wanted to stare at a manual to complement the information.
Thanks