save2ftp wont close session

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pushrod
Posts: 3
Joined: 12 Aug 2008, 12:18

save2ftp wont close session

Post by pushrod » 12 Aug 2008, 12:22

save2ftp wont close session. It transfers the file which is about 2 gigs to a remote location but on save2ftp it wont stop or complete the task which is important because i need it to send me an email saying that it finished.

How can i get it to close the session and complete the task?

support
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Post by support » 12 Aug 2008, 17:35

Try to use passive mode. It can be a firewall problem

pushrod
Posts: 3
Joined: 12 Aug 2008, 12:18

Post by pushrod » 12 Aug 2008, 20:08

It's already in passive mode. What else can i do?

pushrod
Posts: 3
Joined: 12 Aug 2008, 12:18

Post by pushrod » 14 Aug 2008, 19:57

anyone?

support
AVPSoft support
AVPSoft support
Posts: 324
Joined: 01 Nov 2004, 21:25
Contact:

Post by support » 15 Aug 2008, 06:10

Could you check your firewall and ftp logs?
When Save2ftp ulpoads file it sends LIST command and waits the answer.
But in this case I think the answer is blocked by firewall so you should check your firewall logs and find this issue.

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