Garbled text email notification

Technical support for APBackUp users
grlloyd
Posts: 2
Joined: 05 Jul 2011, 07:10

Garbled text email notification

Postby grlloyd » 05 Jul 2011, 07:17

Since the latest update email notifications come as shown below.

is there a way to change the encoding or whatever is causing this ?

Sample notifcation:

䅐䉁䍋啐⁎佔䥆䥃䅔䥏为〴⼰㜯㈰ㄱ′㌺〲㨳㈺嬱〴㙝孉崠周攠呡獫⁦楮楳桥搠⠠㈠晩汥猠睡猠慤摥搩
夺屐牯䅤䵡挲〱㄰㜰㑟㈳ⴰ〩ഊഊ

support
AVPSoft support
AVPSoft support
Posts: 318
Joined: 01 Nov 2004, 21:25
Contact:

Re: Garbled text email notification

Postby support » 05 Jul 2011, 13:47

Hello

Could you forward one of those messages to support@avpsoft.com. And also please send the <task number>.bdy file. You can find it in C:\Documents and settings\All users\application data\APBackup\

grlloyd
Posts: 2
Joined: 05 Jul 2011, 07:10

Re: Garbled text email notification

Postby grlloyd » 10 Oct 2011, 09:17

Appologies for the delayed response.

Version I was told to try has the same problem

We use Kerio Mail server and have no other issues reading content of mail.

䅐䉁䍋啐⁎佔䥆䥃䅔䥏为㄰⸱〮㈰ㄱ‱〺〸㨵㠺嬱〴㝝孅崠啮數灥捴敤⁥牲潲⸠䕩瑨敲⁳潵牣攠潲⁡牣桩癥⁦潬摥牳⁡牥⁩湶慬楤孝ഊ偲潡搠呲慮獦敲⁊潢ഊⴭⴍ਱〮㄰⸲〱ㄠ㄰㨰㠺㔷㩛㄰㐷嵛䥝⁔慳欠獴慲瑥搠⁛㌮㠮㔹㈲ⴱ㠲㘰崍਱〮㄰⸲〱ㄠ㄰㨰㠺㔷㩛㄰㐷嵛坝⁓何剃䔠䙉䱅匠坉䱌⁂䔠䑅䱅呅䐍਱〮㄰⸲〱ㄠ㄰㨰㠺㔸㩛㄰㐷嵛䕝⁔桥⁡牣桩癩湧⁷楬氠湯琠扥⁥硥捵瑥搠ⴠ晩汥猠景爠慲捨楶楮朠慲攠湯琠慶慩污扬攍਍


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