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The process cannot access the file because it is being used by another process

Posted: 12 May 2015, 08:48
by Ultranyx
Update fails with:


11/05/2015 23:00:00:[1001][I] Task started [3.7.5768-1664]
11/05/2015 23:00:00:[1001][I] The archiving will be executed - files for archiving are available
11/05/2015 23:00:00:[1001][I] Task started [3.7.5768-196]
11/05/2015 23:00:00:[1001][I] The archiving will be executed - files for archiving are available
11/05/2015 23:00:03:[1001][I] ZIP start: Files=192799 TotalKBBytes=212452773
11/05/2015 23:00:03:[1001][I] ZIP start: Files=192799 TotalKBBytes=212452773
11/05/2015 23:00:03:[1001][E] Unexpected error. Either source or archive folders are invalid[Cannot open file "C:\S Drive Backup\~1001.zip". The process cannot access the file because it is being used by another process (Last processed file: "Rec: E:\drive_S\updateprob.txt" Next file to process: "Rec: E:\drive_S\Utility Monitor.xlsx")]

Note this is after a failed update previously, should I have restarted the PC?
APBackup is the only process which would access the folder does it release all its locks after a failure

It runs as a service

Re: The process cannot access the file because it is being used by another process

Posted: 13 May 2015, 08:42
by support
It seems that you have two APBackup instances - one runs as a service and the second runs in the normal mode. You have start only one APBackup process - service or as a normal application.

Re: The process cannot access the file because it is being used by another process

Posted: 14 May 2015, 10:59
by Ultranyx
Thanks, I didn't start the non service process, however it runs OK after a re-start of the PC. I'll keep an eye on it.