Search found 322 matches

by support
07 Dec 2018, 19:50
Forum: APBackUp/Save2ftp support
Topic: Again a Can`t copy Error
Replies: 9
Views: 248

Re: Again a Can`t copy Error

Hello

For the Implicit FTPS mode you should also open TCP ports 989,990.

Try to change APBackup task as following:

Port=21
Folder= Sicherung
Prefix=tmp

And please send APBackup log file with errors to support@avpsoft.com
by support
06 Dec 2018, 22:22
Forum: APBackUp/Save2ftp support
Topic: Again a Can`t copy Error
Replies: 9
Views: 248

Re: Again a Can`t copy Error

Hello

Try to install and test this build with your FTP server:

https://avpsoft.com/download/special/ap ... 06046r.exe
by support
06 Dec 2018, 11:55
Forum: APBackUp/Save2ftp support
Topic: Again a Can`t copy Error
Replies: 9
Views: 248

Re: Again a Can`t copy Error

Hello APBackup doesn't support SFTP (as you've mentioned for Filezilla) it works through FTPS protocol. Does Filezilla works through the simple FTP (21) protocol? It seems that the issue in wrong supported TLS/SSL version number. But the simple FTP protocol through port 21 has to work anyway without...
by support
05 Dec 2018, 17:39
Forum: APBackUp/Save2ftp support
Topic: Again a Can`t copy Error
Replies: 9
Views: 248

Re: Again a Can`t copy Error

Hello

Did you try to use PASSIVE mode in APBackup? Also check if APBackup can connect with Connection type = FTP and/or Explicit SSL
by support
05 Dec 2018, 14:40
Forum: APBackUp/Save2ftp support
Topic: Again a Can`t copy Error
Replies: 9
Views: 248

Re: Again a Can`t copy Error

Hello

Try to use this latest build. In this build some FTP connection related bugs have been fixed. And also try to set the FTP PASSIVE mode in the APBackup task:

https://avpsoft.com/download/special/apbackup40r.exe
by support
19 Oct 2018, 07:14
Forum: Universal Desktop Ruler support
Topic: Magnifier Window
Replies: 1
Views: 286

Re: Magnifier Window

Hello

Sorry there is no such feature in the current version of UDR.
by support
24 May 2018, 08:35
Forum: TimeToPhoto support
Topic: Download Previous Versions
Replies: 1
Views: 11838

Re: Download Previous Versions

Hello

You can download previous versions using the following link:

http://avpsoft.com/download/oldversions/

Upgrade and Renewal Policy:

https://avpsoft.com/purchase/renewal_policy/
by support
17 Feb 2017, 14:13
Forum: APFill support
Topic: Registration Code
Replies: 1
Views: 24890

Re: Registration Code

License key was sent to user's e-mail address.
by support
12 Dec 2016, 08:08
Forum: APFill support
Topic: Q: Error code: -100
Replies: 1
Views: 9676

Re: Q: Error code: -100

It seems that the GhostScript installation has been corrupted. Reinstall GhostScript library and restart APFill.

http://avpsoft.com/products/apfill/download/
by support
23 Nov 2016, 06:20
Forum: TimeToPhoto support
Topic: two dates
Replies: 1
Views: 9492

Re: two dates

Hello

Could you send a screenshot to support@avpsoft.com or explain where do you get two different dates.
by support
28 Oct 2016, 07:16
Forum: TimeToPhoto support
Topic: KEEPA ASKING FOR KEY
Replies: 1
Views: 10649

Re: KEEPA ASKING FOR KEY

Hello

Usually it happens when the key is not valid for this version of TImeToPhoto. Also don't enter the key manually just copy and paste it from registration e-mail to avoid misspelling.

http://avpsoft.com/purchase/renewal_policy/
by support
12 Oct 2016, 14:55
Forum: Universal Desktop Ruler support
Topic: Q: The screen “zooms in”.
Replies: 1
Views: 9262

Re: The screen “zooms in”.

I guess you use Windows 8.X or 10.
It seems that you have changed your display scale to 125% or more.

[UPDATE 28.11.2017] New Universal Desktop Ruler version 3.8 works fine with different display scales.

Image
by support
11 Oct 2016, 07:05
Forum: TimeToPhoto support
Topic: Q: Original file names
Replies: 1
Views: 8382

Re: Q: Original file names

Hello TimeToPhoto creates stamped copies of your original photos. Stamps can't be remove from stamped copies so TimeToPhoto 2.8 adds the "_timestamp" postfix by default to each photo to prevent original photos overwriting if you select the original folder as a destination. If you need to save old ph...
by support
21 Apr 2016, 12:42
Forum: APBackUp/Save2ftp support
Topic: Error Message - File not found
Replies: 2
Views: 15318

Re: Error Message - File not found

Hello

I guess APBackup can't create a file through Wine with the ampersand (&) in the file name. Under Windows it works fine.
Could you test it and run a task without such files in the source.
by support
17 Dec 2015, 08:50
Forum: TimeToPhoto support
Topic: Remove date stamp
Replies: 3
Views: 17039

Re: Remove date stamp

Hello

TimeToPhoto doesn't change original photos it makes stamped copies in the folder user selects after clicking the START button.
You can't remove stamps from stamped photos. You should use original photos.