FTP backup error

Technical support for APBackUp users
sanj
Posts: 2
Joined: 13 Apr 2008, 20:26

FTP backup error

Postby sanj » 13 Apr 2008, 20:28

Hi I keep getting this error message.

Code: Select all

10.04.2008 15:01:20:[1001][E] Unable to copy file to FTP:  "xxx.xxx.xxx.xxx" [Requested action not taken, file not found or no access.]
10.04.2008 15:01:20:[1001][E] Unexpected error. Either source or archive folders are invalid[Unable to copy file to FTP:  "xxx.xxx.xxx.xxx" [Requested action not taken, file not found or no access.]]


Thanks Sanj

support
AVPSoft support
AVPSoft support
Posts: 317
Joined: 01 Nov 2004, 21:25
Contact:

Postby support » 14 Apr 2008, 06:13

Hello

The 550 error is a message from the server stating that the account you have currently logged in as does not have permission to perform the action you are attempting.

APBackup creates archive folder then upload files to this folder. So check your account rigts to CREATE folders and files in the destination folder.

sanj
Posts: 2
Joined: 13 Apr 2008, 20:26

Postby sanj » 14 Apr 2008, 13:41

Thanks, but the backup creates other folders and uploads files also?

Regards,

Sanj

support
AVPSoft support
AVPSoft support
Posts: 317
Joined: 01 Nov 2004, 21:25
Contact:

Postby support » 14 Apr 2008, 17:54

Could you send full APBakup.log file to support@avpsoft.com


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