Email failure after upgrade to 3.6

Technical support for APBackUp users
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BizTaxMan
Posts: 5
Joined: 26 Mar 2007, 21:38

Email failure after upgrade to 3.6

Post by BizTaxMan » 15 Dec 2009, 18:03

Since I upgraded to v3.6 my email notification of BU completion fails with this message: 12/15/09 9:52:24 AM:[1001][E] Failed to send e-mail: "APBU@olypen.com" [OLYPEN - You cannot send mail from <24.113.212.231>. Try enabling SMTPauthentication] - However, I have no clue what this means, the ID is not that of my computer.

support
AVPSoft support
AVPSoft support
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Re: Email failure after upgrade to 3.6

Post by support » 15 Dec 2009, 21:11

Hello

Open APBackup->Options dilaog and enter correct User name and password on the "e-mail" panel then press "Test SMTP" button. Is this test OK?

BizTaxMan
Posts: 5
Joined: 26 Mar 2007, 21:38

Re: Email failure after upgrade to 3.6

Post by BizTaxMan » 01 Jan 2010, 16:20

No, but Thunderbird update eliminated the problem; it was not APBackup problem.

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