running UDR on Mac (using Parallels)

Universal Desktop Ruler support
SGalbraith
Posts: 1
Joined: 25 Apr 2011, 14:14

running UDR on Mac (using Parallels)

Postby SGalbraith » 25 Apr 2011, 14:25

I was a Windows XP user for years and often relied on Universal Desktop Ruler for my engineering work. Two years ago I bought a MacBook Pro and started running Windows programs through the Parallels software, which creates a "virtual machine." My virtual machine was Windows XP and I was able to continue running Universal Desktop Ruler without trouble.

Last December Parallels locked up and I had to reload everything. I also had to buy Windows 7 because XP wouldn't work anymore. Now I am unable to get Universal Desktop Ruler to function. As far as I can tell, the program seems to load and run but does not display anywhere, so I can't use it. I have uninstalled and re-installed to no avail.

Any suggestions will be welcome. Measuring with Photoshop's ruler function is very awkward, not a satisfactory substitute.

support
AVPSoft support
AVPSoft support
Posts: 318
Joined: 01 Nov 2004, 21:25
Contact:

Re: running UDR on Mac (using Parallels)

Postby support » 26 Apr 2011, 07:14

Hello

Universal Desktop Ruler icon is in the system tray after startup. Does this icon appear there (the bottom-right corner of the screen)? Check taskbar settings it is possible that taskbar hide UDR icon after it starts. Could you send a screenshot of your computer desktop after the program starts to support@avpsoft.com. Also try to run it in administrator mode (Righ click on UDR icon and select "run as administrator").


Return to “Universal Desktop Ruler support”

Who is online

Users browsing this forum: No registered users and 0 guests

cron