Blocked by anti-virus programs

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KenT
Posts: 12
Joined: 07 Dec 2007, 23:57

Blocked by anti-virus programs

Post by KenT » 22 Oct 2014, 22:48

I have been using APBackup for several years. I have an email dated 02 October 2013 containing my license key. I think I updated my APBackup on that date.

Today AVG has removed the .exe file to its vault, as a threat to my computer, and will not restore it.

I do not have a stored copy of the program, or my original download of the "setup" program, so I tried to get onto the APSoft website to re-download it. However avast will not allow the download.

Both anti-virus programs seem to be implying that APBackup contains software to allow pop-up advertisments to be placed by the program onto my computer.

i like the program immensley, mainly because it will backup automatically when file contents are changed. However, I would clearly be unwise to continue using it while these two AV programs are both raising alarms.

Is there any chance that APSoft could get these two well-know anti-virus programs to not block APBackup.exe and its download?

support
AVPSoft support
AVPSoft support
Posts: 318
Joined: 01 Nov 2004, 21:25
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Re: Blocked by anti-virus programs

Post by support » 23 Oct 2014, 19:20

Hello

Thank you for this report.
I tested APBackup installation file and only Avast suspects this file:

https://www.virustotal.com/en/file/55e6 ... /analysis/

I contacted Avast support team and sent them a "false positive" report.

Also you can download this APBackup build it passes Avast test:
http://avpsoft.com/download/apbackup.exe

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